21693f


 * Proposal submission #21693**

Advising and Supporting Online Learners: Faculty and Student Perspectives of a Model Addressing the Academic and Non-Academic Needs
 * Title**

Silvia Braidic, California University of Pennsylvania, Pittsburgh, PA, USA, braidic@cup.edu Lizbeth Gillette, California University of Pennsylvania, Pittsburgh, PA, USA, gillette@cup.edu Brian Alderette, California University of Pennsylvania, Pittsburgh, PA, USA, Balderette@aol.com
 * Presenter(s)**

In an online environment, it is essential to create a sense of community. This is done not only in courses, but also through advisement. The online advisement model provides a planned sequence of strategies, procedures and policies for student advising at every phase of a student's life, from prospective student to graduate; a strong advisement program can personalize a student's university experience.
 * Description**

A presentation and discussion conducted from the perspectives of both faculty and graduate student will cover the following topics and programs: - Definition of the online advisement model - The importance of effective online advising - Components of the Cal U online advisement model - The advisement shell and its services - Types of student questions and concerns addressed by the model - Integration of university services - Customer service implications - Orientation to online learning - Characteristics of online learners - Orientation and Assessment Seminar

As a result of this session, participants will: - Be able to analyze the components of an effective online advisement program - Understand student and faculty perspectives of the benefits and challenges of an online advisement program - Develop ideas for creating an online advisement program

Forum Not previously published All audiences
 * Notes & Comments**

This presentation will be conducted by both faculty and graduate student.