21708f


 * Proposal submission #21708**

Web 2.0 Solutions to Course Development Communication Challenges
 * Title**

April Hayman, Performance Learning Systems, Inc., Chico, CA, USA, ahayman@plsweb.com Natalie Kilkenny, Performance Learning Systems, Inc., Chico, CA, USA, nkilkenny@plsweb.com Christy Tucker, Performance Learning Systems, Inc., Chico, CA, USA, ctucker@plsweb.com Pam Vreeland, Performance Learning Systems, Inc., Chico, CA, USA, pvreeland@plsweb.com
 * Presenter(s)**

For this presentation, our goal is to explain how we have integrated Web 2.0 communication tools into the instructional design process. Developing effective communication during the instructional design process has been crucial to our course development. We found that Subject Matter Experts were easily overwhelmed by the data and documents required to successfully develop a course.
 * Description**

Our communication needs are further complicated by the fact that both the Instructional Designers and Subject Matter Experts work virtually, generally never meeting in person during the entire development process. To bridge the gap in communication and to improve Instructional Designer/Subject Matter Expert relations, we turned to virtual tools such as Adobe Connect, wikis, Google Docs, and Skype.

In our presentation, we will discuss how Web 2.0 communication tools enable us to adapt our design process to specific situations. These tools give us the flexibility and adaptability to tailor our communication to each Subject Matter Expert's personal working and learning style. We will provide specific examples of how we have used these Web 2.0 collaboration tools with Subject Matter Experts of varying levels of technical proficiency.

At the end of our presentation, we will ask our audience how they have used Web 2.0 tools to address communication challenges within their own institutions.

There are four presenters for this forum. We would also like to develop a wiki for this presentation that will be open to all conference attendees.

Forum Not previously published All audiences
 * Notes & Comments**